Last updated: 8/22/2026

1. Introduction

At Ecstasy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit this website, request a trial or paid license, or use the native macOS application.

2. Information We Collect

We collect limited information needed to operate the website, provide support, and improve the application:

2.1 Information You Provide

Telegram account information you provide when requesting a trial, arranging payment, or contacting support
Communication data when you contact our support team
Feedback and survey responses

2.2 Automatically Collected Information

Usage statistics and application performance metrics
Basic device and browser information needed for website security and performance
IP addresses and general geographic location (country level)
Log files including error reports and crash data
Trial, license, and support event logs

2.3 Third-Party Information

The website is hosted by Vercel and uses Vercel Analytics. When anonymous crash reporting is enabled in Ecstasy, crash and error events are processed by Sentry. Telegram processes information you send through its service under its own privacy terms.

2.4 License Activation

To activate the macOS application, Ecstasy sends the entered license key, a one-way pseudonymous identifier derived from that Mac, and the app build and macOS version to our license service. We do not receive the Mac's raw hardware UUID. The service stores only a protected hash and last-four hint for the license key, its active or revoked state, the pseudonymous Mac binding, version information, and activation and validation timestamps. This information is used to enforce one-Mac access, issue signed offline access leases, support device resets, and disable a license when access ends.

2.5 Ecstasy Support Diagnostics

Ecstasy keeps its Activity history and detailed automation diagnostics locally by default. If you choose Send diagnostics, the app shows what will be included and uploads a redacted report containing app and operating-system versions, iPhone models and connection states, job counts, your description, and up to 100 Activity events. A technical log is included only when you explicitly enable that option.

Support reports do not include imported media, captions, passwords, Instagram credentials, Apple ID information, raw device identifiers, screenshots, or iPhone screen structure. Known account names, filenames, device names, local paths, email addresses, tokens, and identifiers are removed before upload and checked again by the support service.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Manage trials, paid licenses, and application support
Send you technical notices and support messages
Respond to your comments and questions
Protect against fraudulent or illegal activity
Enforce our Terms of Use and other policies

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information only in the following circumstances:

With infrastructure providers needed to host and measure the website
To comply with legal obligations
To protect our rights, privacy, safety, or property
With your consent or at your direction

6. Data Retention

Opt-in Ecstasy support reports and their technical-log attachment, if provided, are retained for up to 30 days. License records are retained while a license remains active or revoked and as needed for access control, customer support, fraud prevention, and legal obligations. Other information is retained only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need information, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access to your personal information
Correction of inaccurate data
Deletion of your personal information
Objection to processing
Data portability

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through our support channels.